Empowering marketers with social insights for action
Meltwater social solutions enables brands and agencies to turn data-driven insights into actionable customer engagement opportunities. By automating many of today’s manual efforts within an AI-powered social analytics engine, marketers and PR professionals can turn trillions of owned and earned data points into contextual insights and predictions that drive stronger business decisions.
Social listening
Your go-to research engine that retrospectively uncovers online conversations to gain insights, pitch new business or track future data and alerts with a single click. Search for what you want – when you want – with our unlimited listening offering.
Learn more ›
Social media management
By integrating content marketing, social account management and advanced analytics into a single, customizable platform, you get quick access to actionable insights while simplifying the publishing and engagement tasks for even the most complex social enterprise.
Learn more ›Social influencers
With 500 million profiles, 60K categories and five years’ worth of historical data, meet the most sophisticated influencer search engine out there. Easily find and manage influencers in any category and location in the world across Twitter, YouTube and blogs.
Learn more ›
Social reports & services
Optimize your social strategy with access to rich social reports and dashboards or build what you need with customized reports and professional services. Export data to command centers and bring the value of social to your enterprise through APIs.
Learn more ›Designed to make your job easier
Meltwater knows the needs of marketers, PR professionals and customer care teams vary drastically when it comes to mining social data. That’s why we offer flexible solutions, customized by job role, to make it easier for you to turn insights into action on a daily basis. Piggyback on emerging trends, immediately address customer complaints, or monitor competitors’ activity – Meltwater is here to help.
Stay connected to your audience in the moments that matter most
Marketing
Through Meltwater’s unified social platform, marketers can take those insights and immediately put them into action by publishing targeted content and executing engagement strategies in real-time.
Learn more ›
Turn your social media expertise into a profit engine
Agencies
With access to the largest inventory of social data and news content in the industry, agencies can immediately gain a competitive advantage and provide more value to clients from the start.
Learn more ›
Social care is more than customer service. It’s marketing.
Customer Care
Meltwater’s social media management solutions simplify community management and customer service to help you build relationships and brand loyalty.
Learn more ›Why the world’s top brands & agencies rely on Meltwater Social
Unparalleled Data Access
Analyze social media, news and other human-generated content in a single platform
Insights to Action
Uncover what customers are talking about then seamlessly engage in real-time and analyze what actually has an impact
Fast Time to Value
Get up and running in weeks, not months, to drive ROI and user adoption
Scalable & Flexible
Choose from our pre-packaged bundles or customize a solution to meet your needs
